Covid-19 Care and Safety

We are dedicated to providing a safe, clean and healthy environment for our residents and guests, as well as benefitting with large grounds, individual villas/apartments (doorways at least 3metres distance) and many open spaced areas including the open plan restaurant - Kololi provides a post-covid sanctuary for those in need of a safe and comfortable getaway. The following precautions are either already in place or will be implemented before the end of June. 

• Each villa/apartment has at least 3 metre distancing between doorways and balconies/terraces.
• There will be a 2 day hold on each unit after every departure with a thorough deep clean and full disinfectant.
• All sun shaded/parasols will have a distance of at least 3 metre between them.
• Hand Sanitizer stations throughout all public areas.
• Frequent sanitisation of high-touch points areas using high quality (WHO approved) chemicals.
• The restaurant area has been extended with an open space which also includes spacing of 3 metres or more.
• Restricted Restaurant use with thorough cleaning of tables, chairs and surfaces after each sitting.
• Self-catering as well as complimentary delivery to your villa/apartment will be provided for all guests.
• Separation Screen at reception and other close contact areas. Sanitised thoroughly after every use.
• 1 guest plus 1 staff member allowed in reception at one time. 
• Enhanced Team Member safety and well-being with personal protective equipment and enhanced training and protocols.
• We are also offering a flexi-cancellation policy when booking before 30th July 2020. Booking changes have to be made at least 2 weeks prior to check in date by contacting bookings@kololi.com. Cancellations or amendments on bookings made after July 2020 may still be valid for flexi - cancellation depending on flight and foreign office restrictions.
• Menus available via PDF or QR Code (find out more info – Email link info@kololi.com)

This unprecedented situation has taught us how fragile freedom is and travelling as we know it will now change, but it will bounce back. We eagerly await your return. Meanwhile, stay safe and stay in touch.

Contact info:

Gambia:
Kololi Beach Resort
PMB 241, Ker Serign, Serrekunda, The Gambia. info@kololi.com
Reception: +220 4464 897
Reservations: +220 7134203

Isle of Man:
Kololi Group
PO Box 335, Douglas , Isle of Man, IM99 2QF
bookings@kololi.com 
Main Office: +44 1624 610223